Google Ranks #1 in Customer Satisfaction

Google again proved why it is the top Internet search provider. This time it was official from the American Customer Satisfaction Index (ACSI). Google continued to reign supreme as Yahoo dropped 4 points. The University of Michigan helped to conduct this annual survey by the ACSI. Google scored a 81 out of 100 while Yahoo scored a 76. MSN and AOL both scored a 74. This is the fifth year in a row that Google has lead all e-businesses in customer satisfaction. How would you rate them on a scale of 100?

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